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 Computer locked out 
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Joined: Thu Jan 17, 2013 3:37 pm
Posts: 2
Post Computer locked out
I have Studio Cloud installed on my computer and was able to successfully log in and use it yesterday, but today when I log in, I get a Computer Locked Out error which states: This computer is not allowed to access this account. Please talk to your account administrator to resolve this issue.

This is the only computer I have Studio Cloud installed on. Can anyone help? I've tried uninstalling and reinstalling the program.

Thank you!


Thu Jan 17, 2013 3:40 pm
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Joined: Thu Jan 17, 2013 3:37 pm
Posts: 2
Post Computer locked out
I installed and successfully used StudioCloud on my computer yesterday. However today when I log in, I get a Computer Locked Out error that states: This computer is not allowed to access this account. Please talk to your account administrator to resolve this issue.

I only have Studio Cloud on this one computer and I am the only user.

Has anyone else had this issue and how can I resolve it? My searches say I have to be logged in to change any settings, which I cannot do because I cannot log in.


Thu Jan 17, 2013 3:50 pm
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Joined: Thu Aug 28, 2008 1:41 pm
Posts: 1315
Post Re: Computer locked out
Please try logging in now to see if the issue has been resolved.


Fri Jan 18, 2013 1:50 pm
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Joined: Fri Jul 28, 2017 3:42 am
Posts: 1
Post Re: Computer locked out
I am having the exact same problem and unable to successfully launch StudioCloud (initially used successfully on my iMac) from my new MacBook Pro. I receive the following message after inputting my user data on startup:
"This computer is not allowed to access this account. Please talk to your account administrator to resolve this issue."
Does anybody have a fix for this? Please advise.


Fri Jul 28, 2017 3:53 am
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Joined: Thu Aug 28, 2008 1:41 pm
Posts: 1315
Post Re: Computer locked out
Please email support@studiocloud.com or go to live chat to see if they can help you with this issue.


Fri Aug 18, 2017 8:43 am
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